• Devoluciones los 90 días
  • Envío Gratis por compras superiores a 49,00€
  • CONTÁCTENOS

    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

    3. We’ll email you when it’s on its way—check inbox/spam!

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
  • Seguir mi pedido

    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

    3. We’ll email you when it’s on its way—check inbox/spam!

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
  • Track Order
  • CONTACT US

    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

    3. We’ll email you when it’s on its way—check inbox/spam!

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
Trucos de Mantenimiento de la Plata:

• Pule tu joyería de plata de manera habitual utilizando un limpiador suave no abrasivo, o con agua caliente abundantemente cepilla y acláralo en agua limpia.
• Para eliminar la suciedad, déjalo sumergido en agua tibia durante 10 minutos, agua jabonosa, aplica abundantemente, y después acláralo en agua limpia. Para una superficie brillante, púlelo con un paño y una solución limpiadora.
• No expongas las joyas a químicos. La plata se puede oxidar. La exposición químicos agresivos puede alterar la apariencia de tu producto Soufeel. Estos químicos incluyen, pero no se limitan a, Esmalte líquido de plata, piscinas, baños calientes y spas. Plata oxidada y perlas pueden ser fácilmente dañadas.
• Cuando no utilices tus joyas, evita exponerlas a la luz del sol y a sustancias agresivas como el cloro. Guárdalas en lugares secos, en una bolsa cerrada, o en un monedero individual para prevenir tanto los rayones como la corrosión.

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